Web Directory by Internet-Web-Directory.com

Web-based solutions including help tickets, knowledge base, contact management, and email management.

Blue Pumpkin Software provides the broadest range of workforce optimization solutions from management to forecasting and strategic planning to employee performance optimization and scheduling. A comprehensive line of software and services for multi-channel and virtual contact center and call center environments. Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers.

Complaints handling, Customer Experience Management software from Charter UK continuum for all of your crm needs. Customer relationship management with software for handling customer feedback ensuring customer retention.

Cloudgate builds intelligent software that enables new kinds of communication or enhances existing communication channels. Intelligent, two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels, including SMS/MMS, email, audio (IVR), instant messaging (IM), and direct mail.

Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries.

Talisma Corporation: Customer Relationship Management Software - solutions for customer service and support, marketing and sales. CRM & customer service software for Microsoft platforms including eCRM, SFA, knowledge base and marketing automation. . Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.

FrontRange offers software and support tools for asset tracking, business relationship and contact management database, CRM, help desk, customer service, call centers, sales force and marketing automation. Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.

Help desk software provider, GWI develops help desk software and customer service support software for Microsoft Windows Server and Lotus Domino. GWI help desk software includes asset tracking for a complete help desk solution. Customer service software provider for businesses.

Kanisa - Knowledge-Empowered Customer Service Software. Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.

Knowledge Base is a Knowledge Management software that streamlines the entire documentation process for companies to share information with their employees, customers, & partners. Multi-user system enhances self-service customer support, help desk operations, and document management applications.