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Results 1 - 20 of 23 found in Software:

Web-based solutions including help tickets, knowledge base, contact management, and email management.

Blue Pumpkin Software
Blue Pumpkin Software provides the broadest range of workforce optimization solutions from management to forecasting and strategic planning to employee performance optimization and scheduling. A comprehensive line of software and services for multi-channel and virtual contact center and call center environments. Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers.

Charter Continuum
Complaints handling, Customer Experience Management software from Charter UK continuum for all of your crm needs. Customer relationship management with software for handling customer feedback ensuring customer retention.

Cloudgate Ltd.
Cloudgate builds intelligent software that enables new kinds of communication or enhances existing communication channels. Intelligent, two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels, including SMS/MMS, email, audio (IVR), instant messaging (IM), and direct mail.

Davox Corporation
Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries.

Talisma Corporation: Customer Relationship Management Software - solutions for customer service and support, marketing and sales. CRM & customer service software for Microsoft platforms including eCRM, SFA, knowledge base and marketing automation. . Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.

FrontRange Solutions
FrontRange offers software and support tools for asset tracking, business relationship and contact management database, CRM, help desk, customer service, call centers, sales force and marketing automation. Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.

GWI Software
Help desk software provider, GWI develops help desk software and customer service support software for Microsoft Windows Server and Lotus Domino. GWI help desk software includes asset tracking for a complete help desk solution. Customer service software provider for businesses.

Kanisa Inc.
Kanisa - Knowledge-Empowered Customer Service Software. Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.

Knowledge Base
Knowledge Base is a Knowledge Management software that streamlines the entire documentation process for companies to share information with their employees, customers, & partners. Multi-user system enhances self-service customer support, help desk operations, and document management applications.

Novavox - International
smartphone software is putting your intelligence into computer telephony integration. Novavox - European leader for computer telephony software and solutions with smartphone. Smartphone your telephony software for your professional business communication. Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing.

Pegasus offers sales, marketing and customer service CRM and website content management solutions for small and midsize enterprises and organisations. Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients.

Practical Solutions Inc.
The Service Solution by Practical Solutions, Inc., is a comprehensive software package for mid-size service industry companies. It has been specifically designed and tailored for companies that perform repetitive or time-dependent services. It has been implemented and tested in the lawn care, tree care, landscape, irrigation, pest control, and clearning services businesses. It provides estimating, scheduling, contracting, work orders, billing, lead generation, follow-up, and customer care for many service industry businesses. Practical Solutions has been providing software solutions to service companies since 1983. Offers a comprehensive software package for service industry companies.

Help Desk Software;Specializing in CRMCall Center and Help Desk Solutions, improve your Customer Service with ourWeb Based CRM Software and Help Desk Systems. Developer of help desk solutions.

Q-go offers customer communications software based on natural language technology. Q-go technology provides self-service, multi-lingual and intelligent responses to customer questions. Q-go offers customer communications software based on natural language technology. The site provides detailed information on Q-go and what if offers.

Help Desk Software for web-based companies. Affordable, hosted CRM customer support solutions for knowledge management, problem reporting/ticketing, chat, self-help, email management, call center, reporting metrics all for a fraction of the cost of comparable software solutions. Hosted helpdesk and live-chat solutions for small/medium sized companies.

Querybot Systems
Querybot is an interactive knowledgebase system which allows visitors to your website to ask questions in their own words and get an immediate answer, giving you a competitive advantage in online sales, customer service and technical support. . Automated knowledge base/interactive FAQ system, intended for small businesses.

ScandiaCom is your number one source for Customer Service Database solutions. We also offer high quality IT consulting services. Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.

Skywire Software
Answer Suite provides a robust suite of customer service applications consisting of knowledge management, Web self-service, case management and desktop discovery tools that automate the problem resolution process and make it easy for customers to find information on your Web site.

Customer service and online help desk software. SupportSentry provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.

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