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Customer service training from authors of Customer Service for Dummies.

http://www.quality-service.com/

Customer service training & customer satisfaction consultants offering corporate training programs & workshops for service improvement with customer service managers, employees & workgroups. The authors of Customer Service for Dummies. Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.

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Customer Service Training Videos and Customer Service Programs

http://www.customerserviceuniversity.com/

Customer Service training, customer service videos, customer service programs, workshops and seminars for every level. Learn how to take Customer Service beyond tradition. Customized trainings in customer service, sales, management, communication, team building and leadership. Training products - DISC profiles, online assessments, personal profile systems, facilitator's guides, training kits, training videos, The Guest, Give Em the Pickle, It's a Dog's World and many more customer service training videos. For the training company that comes to you, call 800-575-4001. Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available.

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Customer Service Week - The Celebration Source.

http://www.csweek.com/

Provides how-to information, gifts and decorations for successful Customer Service Week celebrations. Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.

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DestinationCRM.com

http://www.destinationcrm.com/

Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.

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e-Satisfy, Inc.

http://www.e-satisfy.co.uk/

Measuring and managing customer satisfaction and loyalty. TARP is the customer service survey company that transforms customer care from a burden into a revenue stream and create a complete picture of your customers across every sales and customer-support channel. Provides an integrated approach to measuring customer satisfaction across every sales and support channel.

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ECRM Guide.

http://www.ecrmguide.com/

Customer Relationship Management in the E-Business World

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eLoyalty

http://www.eloyalty.net/

Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.

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ExecTrainer.com, management training from Progessive Image, Inc.

http://www.exectrainer.com/

Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training.

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Hipbone

http://www.hipbone.com/

Solutions for live online collaboration between customers and your sales and customer service agents. Solutions for live online collaboration between customers and sales and customer service agents.

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Increase sales, reduce employee turnover and Increase Customer Satisfaction.

http://www.measure-x.com/

Would you like to be more profitable? Is your employee or customer turnover costing you money? Measure-X's guaranteed programs increase sales cut down on employee turnover and make your customers happier!. Measure-X training will shows how to measure satisfaction and retain customers longer.

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