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Customer Service Week - The Celebration Source.

http://www.csweek.com/

Provides how-to information, gifts and decorations for successful Customer Service Week celebrations. Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.

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DestinationCRM.com

http://www.destinationcrm.com/

Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.

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e-Satisfy, Inc.

http://www.e-satisfy.co.uk/

Measuring and managing customer satisfaction and loyalty. TARP is the customer service survey company that transforms customer care from a burden into a revenue stream and create a complete picture of your customers across every sales and customer-support channel. Provides an integrated approach to measuring customer satisfaction across every sales and support channel.

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ECRM Guide.

http://www.ecrmguide.com/

Customer Relationship Management in the E-Business World

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eLoyalty

http://www.eloyalty.net/

Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.

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ExecTrainer.com, management training from Progessive Image, Inc.

http://www.exectrainer.com/

Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training.

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Hipbone

http://www.hipbone.com/

Solutions for live online collaboration between customers and your sales and customer service agents. Solutions for live online collaboration between customers and sales and customer service agents.

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Increase sales, reduce employee turnover and Increase Customer Satisfaction.

http://www.measure-x.com/

Would you like to be more profitable? Is your employee or customer turnover costing you money? Measure-X's guaranteed programs increase sales cut down on employee turnover and make your customers happier!. Measure-X training will shows how to measure satisfaction and retain customers longer.

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Interact Management Consultants Pty Ltd

http://www.interactmanagement.com.au/

An national and international provider of Customer Management consulting services and products for Clients with large-scale, Business to Consumer and Business to Business Customer Databases. Provider of consulting services and products that grow and protect large-scale, retail clients' customer relationships.

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Mercantile Systems & Surveys

http://www.mercsurveys.com/

Hospitality industry leader in mystery shopping, performance evalulation, employee screening, background checks, online comments, polygraph investigation. Specializes in hospitality industry employee evaluation, training and monitoring.

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