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Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.

UK trade association representing the call and contact centres.

Call Centers in India is a leading provider of offshore contact center and business process outsourcing services.

Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.

Provides call center management services.

Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.

Agent and supervisor call center training on the web or CD-ROM.

Timeshared network based telesales dialing system.

Contact center simulation-based training program for customer service, sales and coaching.

Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.