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Provides customer relationship management solutions. Include helpdesk, call center, and complaints management.

Provides a call center strategic-management guide, service level agreement template, transition plan, benchmarking audit kit, best practice presentation, and quick reference guide.

A help desk solution targeted at small to mid-sized call centers & help desk businesses.

Offers CallBase, a line of call center software products and services.

Layout for a fully integrated call center who require customer and inventory management.

Develops and sells call center management software.

Call center software for telemarketing, routing, computer telephony, predictive dialing, and automatic dialing.