Donna Earl Training ( Visit this link)
DonnaEarlTraining is an international training and consulting company offering customized on-site customer service skills training and management training. With offices in US and UK we specialize in helping organizations achieve highest levels of customer retention and employee effectiveness. Our Internal Customer Service seminars improve internal communication and productivity. We present customized programs on Working with Emotional Intelligence, and Leading with Emotional Intelligence to help everyone in your organization work optimally. Our customer service training targets the facets of customer service you need: Customer Service Excellence, Dealing with Difficult Customers, and Customer Service for Technical Professionals. See our website for articles, and contact us for a free assessment to see if our training would benefit your organization.
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